Contact information
Euneque
+351 928412282
Contact us via WhatsApp here
- Order and general support: hello@euneque.com
- Shipping questions / delivery issues: shipping@euneque.com
- Returns: returns@euneque.com
- Privacy requests (GDPR): privacy@euneque.com
Euneque is a registered trademark owned by Hird Unipessoal LDA
Registration/VAT number: PT517335298
Support hours & response time: Customer support is provided via email and WhatsApp during business hours 9:00-17:00 (Portugal time). We aim to respond within 24–48 business hours (excluding weekends and public holidays).
Mailing address (correspondence only): Apartado 19004, EC Gare do Oriente, 1991-901 Lisboa, Portugal.
Business address (registered office): Rua Cidade da Beira 92 1ESQ, 1800-068 Lisboa, Portugal.
Atelier and factory: Rua da Lameirinha 98, 4560-042 Penafiel - Porto, Portugal
Note: We do not ship orders to PO Boxes. Returns are handled only after approval and instructions are provided by email.
These website and policies may be available in multiple languages for convenience. In the event of any inconsistency, the English version will prevail except where mandatory law requires the local-language version to prevail.